Access to Goods
A person with a disability should be able to access the same goods and services as a person without a disability. The following standards apply once an individual with a disability has entered your place of business or facility seeking access to goods and services:
- Aisles must be a minimum of 36 inches wide
- No obstacles or objects should protrude more than 4 inches into the path of travel
- Elevators or platform lifts should be available to access all public areas
- Signs with raised, contrasting lettering and Braille should be posted throughout
- Slope must be no steeper than 1:20, with a cross-slope no steeper than 1:48
- Interior doors should be 32 inches or wider, should include hardware that can be operable with a closed fist, and should be opened with less than five pounds of force
- Carpet should be no more than ½ inch thick
- Service counters should be no higher than 36 inches and should take into account parallel approach or have a pull under space
Click Here for Interactive Standards Map for Access To Goods & Services »
